Return and Shipping

 

TERMS OF SALE AND REFUND POLICY

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.

ESKUMO NATURAL SHIPPING & HANDLING POLICY

We are pleased to offer Free Ground Shipping & Handling within the U.S. for all orders over $100.00. On orders less than $100.00 within the U.S., Shipping & Handling rate is $8.99 fees may vary. Ground Shipping generally takes 7 business days from the time an order is placed to arrive at your door.

If you select one of our Expedited Shipping & Handling options (2nd Day or Next Day Air), we will fulfill any orders placed before 12pm MST the same business day, otherwise they will be shipped the next day. This excludes weekends and holidays within the United States.

CUSTOMER SERVICE

Phone: 1-800-7314016
Email: support@eskumo.com